Publication & Articles

If Indigo Ran Your Hospital
Frankly, you’ll have nothing to complain if IndiGo ran your hospital.  It would procure state-of –the-art equipment, offer consistently superior clinical outcome at relatively lower prices and employ extremely competent physicians nurses and other staff.  I t would also ensure that all the stakeholders – ranging from patients, employees and vendors to investors, government and the society at large- are more than happy with its performance.

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Target Everything, Get Nothing
In this Article Mr Ratan Jalan dissucsses on how focused factories are delivering the future of healthcare

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Empathy and Innovation Summit: The Business of Customer Experience, by Ritesh Dogra, Engagement Manager.
Ritesh summarizes his key insights from the Empathy and Innovation Summit, hosted by the Cleveland Clinic in 2011.

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Eye on the Indian Market, by Ratan Jalan, Founder & Principal Consultant, and Vinay Kumar.
Writing for Marketing Health Services, a preeminent US based publication, Mr. Jalan discusses the success that healthcare franchises have found in India.

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Ratan Jalan’s 1998 interview with Femina about boutique birthing centres coming to India.
Ratan Jalan shared the concept of a boutique birthing centre way back in 1998 in his interview with the Femina, a leading women’s magazine in India.

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‘Common Man: Uncommon Problems’ by Ratan Jalan, Founder and Principal Consultant
In a presentation titled ‘Common Man: Uncommon Problems’, Ratan Jalan speaks about myriad challenges in healthcare – affordability, accessibility and quality – for the common man and some of the high-priority areas to be addressed

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Impact of Entrepreneurs on Consumer-Driven Health Care, by Ratan Jalan, Founder & Principal Consultant
Ratan Jalan speaks about the role of entrepreneurs in emerging economies like India and the way it will impact healthcare delivery

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Emerging Healthcare Delivery Models in India, by Ratan Jalan, Founder & Principal Consultant.
He writes about the trends, challenges, role of PPP, benefits for the end-customer and also some of the grossly neglected issues in Indian healthcare

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